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We Are a:
100% Women owned
Small business enterprise

Owned & Operated by a
Working industry professional

Located in downtown Eugene Oregon, Urban Therapeutic offers professional therapy, personal wellness, therapeutic & preventative healthcare supplies.


Urban Therapeutic expanded from a web based business into a brick-and-mortar location in February 2014. Founded by a Eugene native and massage therapist of over 11yrs, Brenda Stebbeds created a space that has become a pivotal community resource for products, connection, and support. Offering a unique and honest approach to therapy and wellness products, our knowledgeable and experienced team offer unmatched, personalized service. 

The Team

 

 

 

 

 

 

 

 

 

 

 

 


Our Brick & Mortar 

Address: 749 Willamette St. Eugene OR 97401
Shop Hours: Mon-Fri 10am-5pm // Sat 10am-4pm

Phone: 541-357-4662
Fax: 541-653-9572

Parking:
City parking garage located on 7th & Willamette (Free 1st hr, free on weekends). metered parking in front & behind our building - free after 6pm.   

Returns:
Purchases from our inventory may be returned or exchanged in new condition, within 30 days of the date of purchase.

Special Orders and Equipment: Eligible for return or exchange in new condition, within 2 weeks of the date of purchase for store credit only. *Custom order will incur a 20% restocking fee.

Sale Items & Personal Care: Non returnable. *Personal Care items are non returnable for the safety of our customers: lubricants, topical analgesics, ingestibles, dried herbs, bulk goods, heel lifts, brushes, pillows & braces.  

Defective Items: Eligible for an exchange process within 30 days of the date of purchase: (1) we will first contact the manufacturer for a warranty exchange (2) If manufacturers warranty does not apply we will exchange for same item for the same or equal valued item from our inventory. (3) After thirty (30) days of the date of purchase, these items are no longer returnable and will require the customer contact the manufacturer directly. We will offer as much information regarding the manufacturer as we have at the time of request.

Return shipping fees are the responsibility of the customer. Please fill out the form to request a return authorization # and further instructions.

International Orders:
We currently accept orders for USA & Canada only. If you are interested in purchasing products and you reside outside of USA & Canada, please contact us to place your order.

Shipping:
Our "standard" methods of shipping are:
FedEx Ground (3-5 Business Days)
USPS First Class (2-4 Business Days) 

When choosing a shipping method we consider the weight and size of the order placed.  

 

Contact Form:
Please fill out the short form below to submit a question, testimonial or comment.

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